Root Cause Problem Solving: Methods and Tools Core Modules
PD530931RM
- Content
This six module course introduces the Root Cause Problem Solving approach. It explains how using Root Cause analysis can help improve operational and financial performance by identifying root causes and implementing solutions to significant or recurring problems. This methodology is used by major automotive manufacturers to improve quality and customer satisfaction, reduce operation costs, and provide greater employee knowledge of work processes.
Become familiar with the eight steps of
- Content
- Explain why root cause analysis using the 8-Step Problem Solving Methodology is more effective than non-structured problem solving efforts Define the difference between a problem, symptom, cause, and root cause Use tools and techniques to solve problems Evaluate effectiveness of problems solving efforts Describe the role of problem solving in continuous improvement
- Content
This course is applicable to those directly working in or responsible for performance improvement of any definable, repetitive process (e.g., manufacturing, design, logistics, purchasing, sales, or distribution), including: manufacturing managers, supervisors, and team leaders; manufacturing engineers; design engineers; quality engineers and technicians; technical managers; project team leaders; problem solving and quality improvement facilitators; anyone whose role includes problem solving: supervisors and lead personnel.
- Duration
- 06:30
- CEU
- 1